Privacy Policy

1. Introduction

Redleafzone ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. This policy complies with Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms on our website
• Subscribe to our newsletters or updates
• Communicate with us via email or phone
• Participate in surveys or feedback requests

This information may include:

• Full name
• Email address
• Phone number
• Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing activities, including:

• IP address
• Browser type and version
• Operating system
• Referring website addresses
• Pages viewed and time spent on pages
• Date and time of visits
• Device identifiers

3. How We Use Your Information

We use the collected information for various purposes, including:

• Responding to your inquiries and providing customer support
• Sending informational and educational content about sports analytics
• Improving our website functionality and user experience
• Analyzing website traffic and user behavior patterns
• Detecting and preventing fraudulent activities
• Complying with legal obligations and enforcing our terms
• Conducting research and statistical analysis

4. Legal Basis for Processing (Canadian Context)

Under Canadian privacy law, we process your personal information based on:

• Consent: You have provided explicit or implied consent for specific purposes
• Contractual Necessity: Processing is necessary to fulfill our services
• Legitimate Interests: Processing serves our legitimate business interests while respecting your privacy rights
• Legal Obligations: Processing is required to comply with applicable laws

5. Cookie Policy and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our website. For detailed information about our cookie practices, please refer to our Cookie Policy.

You can manage your cookie preferences at any time by clicking the "Cookie Settings" button in the website footer or header navigation.

6. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential
• Legal Requirements: We may disclose information when required by law, court order, or governmental regulation
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity
• Protection of Rights: We may disclose information to protect our rights, property, or safety, or that of our users or others

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication procedures
• Employee training on data protection practices
• Secure backup and disaster recovery procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Typical retention periods include:

• Contact form submissions: 2 years from last contact
• Email communications: 3 years from last interaction
• Website analytics data: 26 months
• Cookie data: As specified in our Cookie Policy

9. Your Privacy Rights

Under Canadian privacy legislation, you have the following rights regarding your personal information:

• Right to Access: Request access to the personal information we hold about you
• Right to Correction: Request correction of inaccurate or incomplete information
• Right to Deletion: Request deletion of your personal information, subject to legal retention requirements
• Right to Data Portability: Request a copy of your information in a structured, commonly used format
• Right to Withdraw Consent: Withdraw your consent for processing activities based on consent
• Right to Object: Object to processing of your information for certain purposes
• Right to Lodge a Complaint: File a complaint with the Office of the Privacy Commissioner of Canada

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

10. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information from our systems.

11. Third-Party Links

Our website may contain links to third-party websites, services, or resources that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

12. International Data Transfers

Your information may be transferred to and processed in countries other than Canada. These countries may have data protection laws that differ from Canadian laws. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable law.

13. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. When we make changes, we will update the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our website after changes are posted constitutes your acceptance of the revised policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

15. Office of the Privacy Commissioner of Canada

If you have concerns about our privacy practices that we have not adequately addressed, you have the right to file a complaint with: